PLACING YOUR ORDER

CHECKOUT

When you have finished shopping, simply click ‘View Cart’ where you will be able to review and edit any of the items in your shopping cart. If you have a discount or promotion code this must be entered at this time as it cannot be entered later on.

Selecting ‘Checkout’ will take you to our Checkout Offers page that features exclusive offers available only through Kabuki Knives.

Selecting ‘Proceed to Checkout’ will take you to the Billing & Delivery section where you will be asked to enter your name, address, credit card details, gift message (if appropriate) and other details required to complete your purchase.

PLACING AN ORDER

Selecting ‘Submit Order’ will place your order. Within 24 hours of placing your order, you will receive an email confirming that your order has been received. We will also send you another email notifying you when your order has been shipped, details of our tracking number and confirmation that we have charged your credit card.

MULTIPLE SHIPPING ADDRESSES

Unfortunately, it is not possible to ship an order to multiple addresses. If you are shopping for people at different addresses you will have to place separate orders for each address, which will also be charged separately.

REDEEMING DISCOUNT CODES

To redeem a discount code, simply type it into the box at the bottom of your shopping basket and press ‘Apply’ followed by Proceed to Checkout’.

It is important to add your discount code at this time as discount codes cannot be added to your order during checkout.

Please note that only one discount code can be used per order. Additional conditions may apply so please read the terms and conditions supplied with the code.

When you sign up for a specific newsletter, we (Kabuki Knives ) add your email address to a corresponding mailing list. While it is there, we know that we can contact you by email regarding that topic.

You can always have your email address removed from our mailing lists. There are multiple ways to do it:

We may use a third-party email service (MailChimp and/or Mad Mimi) to send newsletters. Some members of our staff can view mailing lists with email addresses. That way they’ll be able to remove your email address from the mailing list, should you request us to do so.

Please note that mailing lists are independent from each other. If you decide not to receive newsletters at all, you’ll have to unsubscribe from all the mailing lists. Even if you do that, you’ll still receive account-related emails (such as order status notifications, password reset emails, and more). It is essential for operating an online store.

If you decide that you no longer want to use our store and would like to have your personal data removed from our database (or if you’d like to get all the personal data associated with your account that we have), please send an email to service@kabukiknives.com.

If you believe that your personal data has been misused, you have the right to lodge a complaint with a supervisory authority. We’re obliged by EU General Data Protection Regulation to let you know about this right; we don’t actually intend to misuse your data.