KABUKI Knives|KABUKI Whisky

Customer DATA management

As customers interact with the store, they provide personal data for various purposes. When you place an order, we need to know where to ship it; when you subscribe for an email newsletter, we need to know where to send it, and so on. We keep this data organized, so that you always could:

  1. Request that we send you all your personal data. In that case we’ll send you an XML file by email. That file will contain all your personal data we have.
  2. Request to be forgotten. In that case your account will be deactivated, and all your personal data will be removed. If necessary, you’ll be able to register a new account with the same email address in the future.

Please note that we’ll need some time to process either of those requests. We may contact you regarding your request by email or through other means.

You can confirm request button after login.

When you sign up for a specific newsletter, we (Kabuki Knives ) add your email address to a corresponding mailing list. While it is there, we know that we can contact you by email regarding that topic.

You can always have your email address removed from our mailing lists. There are multiple ways to do it:

We may use a third-party email service (MailChimp and/or Mad Mimi) to send newsletters. Some members of our staff can view mailing lists with email addresses. That way they’ll be able to remove your email address from the mailing list, should you request us to do so.

Please note that mailing lists are independent from each other. If you decide not to receive newsletters at all, you’ll have to unsubscribe from all the mailing lists. Even if you do that, you’ll still receive account-related emails (such as order status notifications, password reset emails, and more). It is essential for operating an online store.

If you decide that you no longer want to use our store and would like to have your personal data removed from our database (or if you’d like to get all the personal data associated with your account that we have), please send an email to service@kabukiknives.com.

If you believe that your personal data has been misused, you have the right to lodge a complaint with a supervisory authority. We’re obliged by EU General Data Protection Regulation to let you know about this right; we don’t actually intend to misuse your data.